Submit a request
Solis Rental FAQs
How to rent Skyroam Solis (US Only)
General Info/ FAQs
Startup and Loading Problems
Speed, Coverage and Data
Power Bank and Charging
Troubleshooting Skyroam WiFi connection
Account access problems
How is Skyroam Solis different than Skyroam Global Hotspot (1st generation)?
Registering Skyroam Solis
Skyroam Solis- Getting Started
How to use and operate Skyroam Solis
FAQs and Common Problems
Upgrade to Solis
Can I trade in my Skyroam Global Hotspot 1st generation device for a Skyroam Solis?
Submit request to migrate email or Daypasses from Skyroam Hotspot (1st generation) to Skyroam Solis
Get Skyroam Solis
Track a Skyroam order
Returns/Refunds (30 day return policy)
Solis Software & OS
Hotspot operating system information
Software Update Troubleshooting
First time powering up the Skyroam Solis? Here are some things to watch out for
Have a question about another device?
Getting Started with Skyroam Solis - Registration & Guide
How do I activate my Daypass? How do I activate WiFi service with Skyroam Solis?
How do I use power bank function?
Migrating a registered Skyroam email to Skyroam Solis
Migrating unused Skyroam Daypasses to Solis