Help- I am having problems accessing my Skyroam account

    Help- I am having problems accessing my Skyroam account

    If you purchased a Skyroam Hotspot or Skyroam Solis device and are having problems accessing your Skyroam account, the first thing to try would be trying to reset your password at http://a.skyroam.com

    After clicking this option "forgot password" link, you should receive an email to your inbox with a link asking if you want to reset the password.  Please use this to reset your password. If you did not receive the email after a few minutes, please try repeating the above steps a few times and also checking your junk folder and confirm you have internet access. 

    If you're still having problems, it may be that your account is not registered or you have mistyped the email during the registration process.  

    If this is the case, please email support@skyroam.com and our accounts team will be able to respond in 24-48 hours and look into any issues you had. 

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