What is the GoData subscription?

    What is the GoData subscription?

     

    Connect on-the-go anytime, anywhere with the new pay per GB Subscription. At $9 per month for 1GB, the Skyroam GoData subscription will offer users with full-speed of data. Users may buy more anytime for $9/GB.

    What is the goal for Skyroam GoData?

    Our goal is to provide full unlimited high-speed internet access to our entire community of users. Use as much data as you like, allowing users to browse freely or stream high-bandwidth videos.

     

    How does GoData subscription work?

    Your Skyroam GoData subscription service will automatically renew every 30-days. The subscription begins on the date that you subscribe.

    Once subscribed, you will receive full high-speed data and may purchase additional GB at any time for $9/GB. 

    Please note, there are no data rollover and users will begin each month with 1GB data.

     

    What happens to my data if I don’t use it up in the 30-day period?

    Your data balance resets when 30-day period ends, there is no data roll over to the next month. You will begin each new period with 1GB data.

     

    Will my data be slowed or speed reduced at any point?

    Our Fair Use Policy does not apply for GoData subscription. Users will always receive high-speed connection and will not experience speed reduction or lighter speed.

     

    How do I buy more than 1GB of data each period?

    You can buy more global data anytime for only $9 per GB.

    Click on “GoData” in the account portal and select the number of GBs you desire.

    Pro Tip: Use the Auto-Reload feature to automatically load more data to your plan once your account reaches 0GB.

     

    How can I manage my GoData balance?

    To view your current data balance, please go to the "I" tab on a.skyroam.com and view your balance for the current period.

     

    What about my Daypasses?

    While you are subscribed, you will not be able to use or buy Daypasses or subscribe to the Unlimited Monthly Subscription.

    If you have a current Daypass balance, we suggest consuming the rest of your Daypasses prior to subscribing to the GoData subscription.  

    If you do not consume the rest of your Daypasses, you may still subscribe to GoData subscription. Your Daypasses will remain in your account. 

    At the moment, users cannot use Daypasses or GoData concurrently.

     

    What can I do to save data?

    We strongly recommend disabling apps and features that consume data in the background such as cloud syncing, system updates, auto-backups, and auto-app updates.

     

    Will the Skyroam GoData Subscription work on the original Skyroam Global Hotspot?

    The Skyroam GoData Subscription is only available for Skyroam Solis user. At the moment, the plan is not available for Skyroam Solis rentals.

     

    Please find below data usage examples:

    Approximate Data Usage Examples

    (Actual file size vary)

    Activity Type

    Approx. Size

    Email (1 text page without attachments)      

    10 KB

    Word Document

    (5 text pages)

    70 KB

    Typical Web Page Lookup

    400 KB1

    Digital Photo

    (low resolution)

    500 KB

    PowerPoint Presentation

    (20 pages text & light graphics)

    3 MB

    Digital Photo

    (high resolution 10 MP jpeg)

    5 MB

    Song

    (3 1/2 minute MPEG-4)

    70 KB

    Software Updates

    (Windows OS)

    200-500 MB

     

    3G

    4GLTE

    Online Games

    5 MB/hour

    5 MB/hour

    Voice Call (VOIP)2

    20 MB/hour

    45 MB/hour

    Audio Streaming

    (online radio and music)

    60 MB/hour

    60 MB/hour

    Voice Call with Video (VOIP)2

    75  MB/hour

    260 MB/hour

    Voice Streaming

    (TV shows, movies - stad. def)2

    260 MB/hour

    650 MB/hour

    4G Video Streaming

    (TV shows , movies - high def. 720 p)

     

    2 GB/hour

     

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